Buyers are responsible for any customs and import taxes that may apply. ArtistryBazaar is not responsible for delays due to customs.
At ArtistryBazaar Inc, we strive to ensure your satisfaction with every purchase you make. However, we understand that there may be occasions where you may need to return items. Our refund policy is designed to be fair and transparent, outlining the circumstances under which refunds are provided. Please read the following refund policy carefully:
Refunds are applicable for items that are damaged, defective, or significantly different from what was described on our website. Requests for refunds must and can only be made within 72 hours of receiving the item. Also, it is a mandatory protocol to share a picture of the visible defect or damage at care@artistrybazaar.com , within the mentioned above time frame to raise a refund/return request.
Custom-made or personalised items cannot be refunded unless they are damaged or defective. Items that have been used, altered, or damaged due to misuse are not eligible for refunds.
To initiate a refund, please contact our customer service team at care@artistrybazaar.com within the specified timeframe. Provide details such as your order number, the item(s) you wish to return, and the reason for the return. Our customer service team will guide you through the return process and provide you with a return authorization if your request is eligible. Once we receive the returned item(s), we will inspect them to ensure they meet the eligibility criteria for a refund. If the return is approved, we will process the refund to your original method of payment within 10 -15 business days.
If you have any questions or concerns regarding our refund policy, please don't hesitate to contact us at care@artistrybazaar.com . Our customer service team will be happy to assist you. “Please note that our refund policy may be subject to change, and any updates will be reflected on our website. We thank you for choosing ArtistryBazaar Inc, and we look forward to serving you with the highest standards of quality and customer care.”
